> you're on the hook for the charge for that time
I'm not really sure I consider having some of my credit blocked out while the charge is disputed, as being the same as being on the hook for the charge. The credit is essentially in escrow until a decision gets made, but it definitely hasn't impacted my bank balance in any way.
Corporate really needs to step up here and enforce its rules and empower its rating system to drive this out. Otherwise it's not worth my energy to use the platform.
That's perfect, but I guess our mileage may vary. I was charged the amount and VISA later credited it when everything was resolved (about 3 months start to finish). I didn't miss the $1300, but I'm sure it would be a concern to some.
I carry a small bright flashlight in my work bag now, just for dark airport garages where rental cars are often parked. I've never had a problem with a major agency but I don't need a first.
Even if you point it out during the pre-rental walkaround, they won't mark it on the contract. That's the scam. Then when you return they charge you for a new windshield or a body panel/paint job, which of course they never actual have done because they want to scam the next person too.
Yes, you rented your car with your VISA and VISA will cover these charges eventually (takes about 3 months and you're on the hook for the charge for that time, and you'll never get the hours back that you spend sorting it all out).
You could say that you could just make sure all damage is marked before you sign the contract, and that's good advice at any rental agency, but it's still better to pay a little more up front to one of the major car rental companies who make their money on actually renting you a car instead of the company trying to find a way to scam you out of an additional $1000+.