What bugs me is locking stuff in to exclusives while having a half-baked store platform. It'd be one thing if their service was near parity with Steam, but they started doing this while it was missing essential features.

Stuff like cloud sync for game saves or being able to buy games as a gift to someone else's account. It's 2019. You shouldn't launch a game platform without syncing saves to the account. Looking at you too, Oculus.

It's catching up and I haven't minded the platform for Borderlands, but I'd have felt better about using it if they'd had a more fully baked system to launch with.

I also don't love having yet another game store/updater/launcher platform, but that ship has sailed.