Re:Train before you hire
by ebiester on Monday January 24, 2011 @10:44PM
(#2137890)
IIRC, this is how AOL used to work. Everyone started in the call center. After 6 months, you could start working your way up, and many people went into QA and programming from there.
[ Parent
| on HN ]
Nothing attracts top-notch engineering talent like the lure of working in the call center.
Think of it as pre-engineering raw talent. Often, people worked these jobs while going to college, or were recognized as talent while they were there and bumped first into QA.
Of course, many of us instead realized we hated call centers and found part time sysadmin jobs. :)