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A comment on Alphabet in bid to buy Fitbit. Parent comment

Re:Alphabet in bid to buy Fitbit by everythingswan on Monday October 28, 2019 @12:59PM (#21378818)
Probably received free replacements. I had 3 break down on me and only once did I have to pay shipping, coincidentally that was the last time I asked for a replacement. perhaps I am bitter.

Their support was great but when it doesn't perform the basic function of syncing with my phone or desktop app, what good is it? I had software and hardware problems (band breaks easily) on all of them.

[ Parent | on HN ]
Re:Alphabet in bid to buy Fitbit by atlasunshrugged on Monday October 28, 2019 @01:04PM (#21378898)
Yeah, they were good about giving me free replacements whenever I had an issue, if not I definitely wouldn't have purchased a new device. I just swapped in the new replacement screen this morning, hopefully it works for a good long while
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