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Re:Lessons from Research into Buttons by cosmodisk on Saturday October 26, 2019 @09:53AM (#21363664)
Just this week had a meeting discussing strategies on how to reduce the number of duplicate leads on the CRM system. The meeting ended up with a discovery,that the lead capture form on the website submits multiple records if pressed too quickly. I couldn't count the number of meetings and discussion on lead gen we had.Knowing now that this button renders most of the stats on leads to rubbish,makes me quite sad...
Re:Lessons from Research into Buttons by extra88 on Saturday October 26, 2019 @10:48AM (#21363986)
We had a form that was really slow to go through; we couldn't do anything about speeding it up because of where the submission went so we added a little JavaScript to disable the button after the first press.
Re:Lessons from Research into Buttons by cosmodisk on Saturday October 26, 2019 @12:38PM (#21364666)
While I'm not in charge of the website dev in the company, that was the very first thing thst came to my mind.