Basically. His fundamental issue is that Internet services that lack an authority framework organically bred "ghetto" infrastructures, where things work worse because a person lacks access to "the right kind of people" in a system that's supposed to be democratized. He's not wrong, but it's not like someone sat down and decreed some email sources should be untrusted for fun; the system started out very implicitly trusting, we added a pile of humans to the system, and oops! They acted like humans, took advantage of other people, implicit trust broke down, and now there are "good" and "bad" online neighborhoods.