Man sues AT&T over 'SIM Swap' hack allegedly involving employees

Re:Man sues AT&T over 'SIM Swap' hack allegedly involving em... by skunkworker on Thursday October 24, 2019 @12:08AM (#21341564)

Sad that one of my current banks (Chase) won't add TOTP to their login.

Edit: https://twitter.com/skunkworker/status/1131297869703438337

@ChaseSupport Hey Chase, when will offline TOTP be added for a more secure login?

Thank you for reaching out! What we have is the multi-factor authentication on all online accounts. You can visit https://tinyurl.com/y7r2fztd for more info on how we protect and secure your information. ^AA

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Re:Man sues AT&T over 'SIM Swap' hack allegedly involving em... by megous on Thursday October 24, 2019 @08:36AM (#21344011)

I'm still looking at how to best communicate with my bank too, to get actual answers. :D Not this cookie cutter kind of support.

No matter how precisely I describe the problem, I get copy paste or poorly thought out response. That's why I like smaller businesses, where there's still a connection between doers and support people, or where the doers are the support people.

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Re:Man sues AT&T over 'SIM Swap' hack allegedly involving em... by bradtheappguy on Thursday October 24, 2019 @08:01PM (#21350427)

I've been suffering from the same frustration, and have been thinking about switching to a smaller bank. There are apparently more than 7,000 FDIC insured institutions out there.

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