Amen? I've tried to explain precisely this to many brilliant AI/ML folks in lots of variations, with little success. They look at me funny, as if I'm a crank for believing that that probabilities don't capture the whole story. It seems that, to far too many of them, a computer that has half the accident rate of a human is a strictly better replacement, end of story. The notion of just how spectacular the failure mode might be, or the degree of control that a human might have in the process, or any other human factor you can think of besides the accident rate, just seems like a completely nonsensical notion to many of them. For the life of me I have yet to find a way to convey this thought in a compelling manner.
Meanwhile, human domain experts still look at the details and are able to add their own understanding of broader context, human nature, etc.
In this world, AI/ML primarily increases quality by augmenting human abilities rather than decreasing cost by automating humans out of the system. It's a smaller market maybe, but there are areas where better work can fetch a premium.
I think part of this is the lack of well understood patterns for the plumbing and UI of a system like this that makes it easy and useful and non-threatening to users. It's nothing that someone couldn't figure out, but not as well paved a road as integrating a caching, search, or image processing subsystem.
Yet it seems like there is a lot more all or nothing efforts (or seeing human workers as a level of escalation), I see fewer projects aimed at being helpful in a user directed way without taking control.
I get that if all cars were self-driving, and the error rate of the self-driving system was half of the average human error rate, it would be better for humanity.
But if the errors of those self-driving cars would be obviously avoidable for a human, the absolute majority of people would never ever ever in a million years trust that system. It's a complete fucking no-go. Most people would much rather take shittier odds, if the failures are human, than better odds, but where the failures are alien and bizarre. Most people would automatically think that that risk is worse.
I would probably too, even though I understand the statistics.
It's the same reason people are afraid of flying, even though it's much, much safer than driving a car.
I dunno... from the parent post:
> you are walking under the bridge late at night, in an unfamiliar neighborhood, and you are black; Your terrorist score is at 52%
That sounds like a pretty human failure mode to me.
The moon waxing gibbous is a fun example - what if moon phase were to affect our biology in subtle ways?
There are plenty of things that people feel or know to be true but have trouble putting into words. That guy you know who just gives you a creepy vibe, but you can't put your finger on exactly why?
But there is also an extent to which if my example did occur, it would still be flawed, at least with modern AI. Even if all these signals are in some abstract sense truly signals that you are a terrorist, in the real world it is still not correct to simply add them together, or whatever other simple operation the AI is doing. For all that deep learning may be cool, it's still got some giant, gaping holes in it compared to however human cognition works. Humans can look at say "Yes, even if those are all 1% signals, it really isn't sensible to add them all together." The current state of AI is not able to come to that conclusion, or at least, not well enough.
If that changes in the future, well, I'll update my beliefs as appropriate then. It's hard to guess the "cognitive shape" the biases of the next breakthrough in AI may have.
But since the success modes are good and human-like, we assume that the failures are going to be human-like as well, but the failure-modes of these system are usually bizarre and alien. Take self-driving accidents, for example. Pretty much all of them happen in situations that no human would fail in, and that's obvious to most people, but then we're forgetting about all the other mistakes similar "AI" systems make, and don't realize that they're also failures no human would make.