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A comment on Bank of America's CEO says it's saved $2B per year by building its own cloud. Parent comment

Re:Bank of America's CEO says it's saved $2B per year by bui... by dodobirdlord on Tuesday October 22, 2019 @01:58AM (#21320736)
> What's worse, someone being a prima donna or the unchangeable facts of AWS operation policies?

There's this great thing about BOA-sized support contracts where you get to call up the senior product managers and demand that they build the features that you want. And if you're not happy about something, engineers will drop what they're working on to appease you.

I wonder how many customers were interested in setting up a Custom Keystore for KMS on CloudHSM?

https://aws.amazon.com/blogs/security/are-kms-custom-key-sto...

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Re:Bank of America's CEO says it's saved $2B per year by bui... by kthejoker2 on Tuesday October 22, 2019 @03:39AM (#21321167)
Can confirm, I'd say 20-30% of all Azure features come directly from the product teams' Partner Advisory Council (read: top customers) meetings. Like "snap your fingers" implementation.
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Re:Bank of America's CEO says it's saved $2B per year by bui... by bonesss on Tuesday October 22, 2019 @06:51AM (#21322167)
And what's the alternative? Losing your biggest customers because you couldn't be assed to put a new button on some load-balancer configuration?

Of course, for small or medium customers whose finger snaps are ignored... WYSIWYG. The roadblocks in not-your cloud are still your roadblocks.

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Re:Bank of America's CEO says it's saved $2B per year by bui... by kthejoker2 on Tuesday October 22, 2019 @10:13AM (#21323785)
Sorry, I guess it wasn't clear that I wasn't complaining or anything, just confirming the facts on the ground.

But (in a vacuum) when developing a solution to serve diverse needs and stakeholders, the HiPPO effect is definitely an anti-pattern.

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