Ask HN: How do you share/organize knowledge at work and life?

Re:Ask HN: How do you share/organize knowledge at work and l... by spencerwf on Monday October 21, 2019 @03:58AM (#21310137)

I would suggest a single source of truth.

In my marriage, it’s my wife’s google calendar.

My personal projects are in a single google doc with tags I search for. I document my personal projects because sometimes I do stupid stuff and wipe out my work on accident.

For work, We use confluence as the source. We have daily stand ups that go on there. For any screenshare 1v1s I create a quick doc to cover what we discussed. We have a global team and even documenting everything will not suffice and you will need to meet on a screenshare. Record it for later reference.

I’ve been leading trainng sessions and they basically are a little technical stuff but mainly processes and where to go when you run into a problem. The best way to force people to use your wiki is to take time off or become unavailable for whatever reason.

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Re:Ask HN: How do you share/organize knowledge at work and l... by mxuribe on Monday October 21, 2019 @08:43AM (#21311592)

> The best way to force people to use your wiki is to take time off or become unavailable for whatever reason.

THIS 100%!

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Re:Ask HN: How do you share/organize knowledge at work and l... by Dowwie on Monday October 21, 2019 @05:22AM (#21310477)

Your audience should post the content about the screenshare session. The point of the screenshare is to share information. Your audience confirms receipt of that information by posting about the session.

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Re:Ask HN: How do you share/organize knowledge at work and l... by BrissyCoder on Monday October 21, 2019 @07:19AM (#21310936)

> We use confluence as the source. We have daily stand ups that go on there.

You record your stand-ups on Confluence? I think retrospectives should probably be recorded (on something - Confluence I guess if you're using it) but stand-ups? Genuinely curious if you think you get any value from this? How often are they referred back to?

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Re:Ask HN: How do you share/organize knowledge at work and l... by spencerwf on Monday October 21, 2019 @10:28AM (#21312631)

I’m not sure if our stand ups are similar to other companies but each person tracks what they are working on in sales force cases or in JIRA.

Our stand ups are for trending issues, global/timezone concerns, and really important things. They last around 15 mins. The notes we put in confluence are @mentions and the next steps.

Anything else is tracked in jira/salesforce.

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Re:Ask HN: How do you share/organize knowledge at work and l... by yawz on Monday October 21, 2019 @10:10AM (#21312423)

I imagine each team member writes down their status in a daily page.

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Re:Ask HN: How do you share/organize knowledge at work and l... by bloopernova on Monday October 21, 2019 @09:21AM (#21311924)

Yes, very much this sort of thing. Every organization needs a single authoritative source of truth, whether that organization is a single person, a couple, a team, or a large corporation.

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