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Re:Counterfeit books “shipped and sold by Amazon”? by dwild on Tuesday October 15, 2019 @04:09PM (#21263128)
> What is a "good enough" return experience? When I've tried to use it, I have to pay money and my own time to organise and ship things back to them. I only get that money back if they decide I was right to return the item. I can only return the item in a very short window after it is purchased.

I feel like you didn't returns something with Amazon, but a third party seller instead.

Amazon will ship you the replacement as soon as you confirm and give you a return shipping label to print and stick on the package, which you can bring to your local post office. The process is quite painless.

> I can only return the item in a very short window after it is purchased.

Their return windows is 30 days for most stuff, which is good enough.

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