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Re:Regarding Last Weekend’s Hearthstone Grandmasters Tournament by Pfhreak on Friday October 11, 2019 @09:01PM (#21229793)
Or even a hamfisted attempt at an apology like you get out of many PR departments. The only thing that remotely resembles an apology in the whole release is:

> In hindsight, our process wasn’t adequate, and we reacted too quickly.

No explanation of how that happened. No discussion about what they are doing to make sure it doesn't happen again. It's not even saying, "We made a snap decision and it was wrong." It seems to be saying, "We made all the right decisions, but we're going to tune the degree a little."

Re:Regarding Last Weekend’s Hearthstone Grandmasters Tournament by gremlinsinc on Saturday October 12, 2019 @07:25AM (#21232210)
They did a much better job apologizing to China. https://www.reddit.com/r/HongKong/comments/dfkmp1/blizzards_...

Had they not done that they might be believable, but because of the way the kowtow to china, definitely hard to find any honesty/truth in their statement.

Re:Regarding Last Weekend’s Hearthstone Grandmasters Tournament by Majromax on Friday October 11, 2019 @10:17PM (#21230176)
>> In hindsight, our process wasn’t adequate, and we reacted too quickly.

I'm not even sure here what "reacted too quickly" means. If the player did clearly violate an unobjectionable Blizzard policy, one would hope that the sanction would be swift -- it shouldn't take a week to (for example) ban a player for blatant cheating.

Re:Regarding Last Weekend’s Hearthstone Grandmasters Tournament by anonimouse5t43w on Friday October 11, 2019 @10:24PM (#21230208)
Any apology would then upset their Chinese customers, like the NBA.