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A comment on Successful machine learning models: lessons learned at Booking.com. Parent comment
If I'm cancelling amazon prime because it "costs too much" but you say "are you sure you want to miss out on all the fast shipping" someone who is easily manipulated may continue to subscribe because they are weak willed.
You could instead ask: "Why are you cancelling?":
- Cost
- Don't use it enough
- ...
- Other (please specify:)
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If I'm cancelling amazon prime because it "costs too much" but you say "are you sure you want to miss out on all the fast shipping" someone who is easily manipulated may continue to subscribe because they are weak willed.
You could instead ask: "Why are you cancelling?":
- Cost
- Don't use it enough
- ...
- Other (please specify:)