> from their perspective it’s the government coming in and destroying their way of life and then not even bothering to help

It's not our jobs as taxpayers to maintain coal miners' "way of life". Coal mining was a massive improvement to the world in the mid 1800s between whale blubber and refined petroleum, but the world doesn't owe coal miners anything more than a paycheck on the open market, where coal is a commodity and has to compete against fracking (cheaper) and solar and wind (far cleaner and create more jobs). They have cashed 200 years of paychecks and chose to send their young boys into the same coal mines rather than invest in a better life for their kids.

But I also don't look at this in a vacuum. As far as I know, coal mining companies don't offer great pensions for their mine workers. No state in the US has a decent job/vocational retraining and placement system. The coal mining states don't vote politically for good welfare programs that would allow what you claim to want (retirement at their current standard of living). If coal miners wanted a retraining system, they have the ability to vote for political leaders who could do that -- but there is no political will. They could start their own companies or non-profits (like you), but I don't hear about them (doesn't necessarily mean they don't exist). The guys that made billions in coal aren't investing in the same regions that have historically been single-industry areas.

And when it comes to coal, I would argue that - (1) it was largely beat by innovation and fracking before the EPA / federal government / renewables started reducing coal jobs. The largest coal mine in the world is in Australia finished in ~2008 and idled because it was no longer cost effective to run the mine at those current coal prices. - (2) it has massive negative externalities to the entire air-breathing world just to keep a few thousand coal miner jobs[1]. Coal miners know this acutely, but they continue to work in the industry (to the extent that it's possible).

I think it's important to help others, but self-agency has to play a role. Your anecdote about the chat lady shows that she had enough agency to quit her job willfully (I've worked at jobs long past when I had decided that management) and that she didn't bother to go to read a book or internet article about how to move up in the workplace shows a great example of the possibility of agency, but the unwillingness to execute.

I think this kind of complacency is why we are losing jobs to other countries. The Netflix documentary "American Factory" perfectly describes the mismatched expectations of American union workers in 2020 thinking they have the same bargaining power as in 1960 and international companies who know they the Chinese workers doing the "996" work ethic is a far better value than the American who clocks out after a very safe 40 hours a week and demands much higher for producing the same exact product.

When it comes to the entire US, I think we should adopt a more comprehensive employment-and-reemployment program, more like Germany's. But we like to pride ourselves on "being free" and not accepting government handouts or entitlements, so we reap what we sow.

> Coal-mining employment increased rapidly in the late 1800s and early 1900s, and peaked in 1923 at 798,000. Since then, the number of miners has fallen considerably since, due to mechanization. By 2015 it had fallen below 70,000.[1]

[1] https://en.wikipedia.org/wiki/History_of_coal_mining_in_the_...

When you legislate the job away for the benefit of society you have an obligation.