This points to another problem with toxic management : pathological duplicity which makes it impossible to take them at face value because everything is done under pretenses and leaves not only them but the whole market crying wolf when they ask for something that they are actually saying. Human Resources to help with disputes? Everyone knows they are all about ass covering. Team player means they want unpaid overtime, etc.

It may be harsh but fair to attribute to being infested with sociopaths or their culture.