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Re:A Tale of Two Terminals: Beijing Terminal 3 and Heathrow ... by sp332 on Saturday January 15, 2011 @07:09PM (#2108178)
If the workers aren't empowered, the success of the project is up to the leaders. Apparently the Chinese manager was more competent than the British one.
Re:A Tale of Two Terminals: Beijing Terminal 3 and Heathrow ... by forensic on Saturday January 15, 2011 @08:38PM (#2108338)
>If the workers aren't empowered, the success of the project is up to the leaders.

This statement contradicts the findings of socio-techical systems theory.

STS shows that competent leaders are leaders who empower their subordinates - this usually achieves better results than command and control.