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A comment on Amazon launches Amazon Care, a virtual medical clinic for employees.

Re:Amazon launches Amazon Care, a virtual medical clinic for... by txgxyxdkssppg on Tuesday September 24, 2019 @06:46PM (#21065451)
Amazon employee here that used this service or it's immediate predecessor. It's just a branded third party teledoc service for internal employees.

I described very clearly that I needed a refill of a common non-scheduled medication. They took my credit card info and charged me $50, transferred me to the NP who immediately told me they could not prescribe it.

A waste of time and money. I went to the NP at the local CVS MinuteClinuc and had the bottle of pills in 30 minutes.

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Re:Amazon launches Amazon Care, a virtual medical clinic for... by plughs on Tuesday September 24, 2019 @08:25PM (#21066267)
I've used a service like this from my insurer. I sent them a photo of my finger, they prescribed me an antibiotic, and Sunday morning I was on the mend. Beat the heck out of a 2 hour appointment during business hours.
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by mrfusion on Tuesday September 24, 2019 @09:46PM (#21066760)
What’s an NP? Wouldn’t the minute clinic charge just as much?
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by chihuahua on Tuesday September 24, 2019 @09:59PM (#21066826)
Nurse Practitioner
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by andrei_says_ on Tuesday September 24, 2019 @07:19PM (#21065748)
So, another way to extract money from people who actually need medical services?
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by Consultant32452 on Wednesday September 25, 2019 @12:51AM (#21067703)
More like a way to extract less money from people who need medical services.
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by andrei_says_ on Wednesday September 25, 2019 @12:17PM (#21072177)
From the experience of the parent post, it looks like a more streamlined way to extract money without providing a legitimate service.
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by Consultant32452 on Wednesday September 25, 2019 @03:34PM (#21074429)
Not every case of bad customer service is a conspiracy to extract more money from you.
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Re:Amazon launches Amazon Care, a virtual medical clinic for... by andrei_says_ on Thursday September 26, 2019 @07:59PM (#21087008)
I agree, I am a bit suspicious and skeptical toward big corporations and for-profit healthcare.

Maybe taking someone's money without providing a service is a one-in-a-million case. It is still encoded in workflows and software, and no easy way to get a refund. So, instutionalized.

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