Simple words that save lives: lessons from “expert talkers”

Re:Simple words that save lives: lessons from “expert talkers” by dfsegoat on Tuesday September 24, 2019 @09:22AM (#21059831)

Somewhat O/T, but a dispatcher here in Sonoma County, California was recently named "best in the country" for her disposition and quick thinking during the 2017 Tubbs Fire in which several of my neighbors perished.

Some of her ad hoc instructions included telling people to jump in a pool or pond. This saved numerous lives [1].

She is now literally rewriting the script for how dispatchers respond to wildfire emergencies [2]:

"Her boss, Aaron Abbott, said that on several occasions “KT gave life-saving instructions to citizens in situations that were so unique that no emergency fire dispatch protocols existed for them.”

1 - https://www.pressdemocrat.com/specialsections/rebuildnorthba...

2 - https://www.pressdemocrat.com/specialsections/rebuildnorthba...

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Re:Simple words that save lives: lessons from “expert talkers” by Fr0styMatt88 on Tuesday September 24, 2019 @06:59PM (#21065573)

That is just awesome. I really wish as a software engineer that there were more jobs in my field that could make this kind of a difference to people's lives.

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Re:Simple words that save lives: lessons from “expert talkers” by jolmg on Tuesday September 24, 2019 @11:49AM (#21061430)

Both links are the same. Were they supposed to be different?

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Re:Simple words that save lives: lessons from “expert talkers” by dfsegoat on Tuesday September 24, 2019 @12:30PM (#21061913)

Thanks for catching that.

EDIT for 1:

https://www.pressdemocrat.com/news/9586767-181/sonoma-storie...

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