From an information theory perspective, consider 'apple' vs 'aaaaa'. I submit that if you have nothing besides the string itself, you'd conclude that 'aaaaa' is lower entropy than 'apple', but if your model is word frequency on the web, it'd be the other way around. There isn't anything inherent in the strings that makes one or the other true.
There are interesting cases in-between where you could derive a model with more math, e.g. the first million digits of pi has very low entropy, but in general exactly how much is a matter of the uncomputable Kolmogorov complexity.
With a physical system, if you know the configuration of the system and the laws of physics it obeys, you can compute this in a meaningful way, and it can tell you what direction the system "wants to go" to satisfy the second law of thermodynamics.
Wikipedia has a neat article on the topic which I'm just starting to read now: https://en.wikipedia.org/wiki/Entropy_in_thermodynamics_and_...
When you only know summary, average statistics of a system (such as its temperature), its entropy is nonzero, because your information about the system isn't enough to isolate a particular microstate. Instead you just have a distribution of many possibile microstates, any of which would match the measurements you know. The more possible system microstates there are that would agree with your data, the higher its entropy.
Is that really the idea here? You're right: maybe I'm just not getting the point.