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Re:Tell HN: Stripe brought my business to a dead stop by codingdave on Friday September 20, 2019 @04:34PM (#21030980)
The original post doesn't say that they even contacted customer service. We know that they got an email, poked around their dashboard, got some errors, and posted here. We do not know what else was done.

Your point may be valid, if customer service dropped the ball. But we don't know that just from the info posted here so far.

Re:Tell HN: Stripe brought my business to a dead stop by eindiran on Friday September 20, 2019 @04:38PM (#21031042)
From the post: "[S]upport doesn't respond to my numerous messages". I would say that pretty clearly indicates that OP did in fact contact customer service at Stripe.
Re:Tell HN: Stripe brought my business to a dead stop by mynameisvlad on Friday September 20, 2019 @04:37PM (#21031028)
> & support doesn't respond to my numerous messages.