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Re:Medical equipment pricing is completely broken when a sli... by rwcemergency on Friday September 13, 2019 @06:42PM (#20967399)
I just got an emergency room bill. I had a severe sore throat and fever for 2 weeks, step tests came back negative. Then at night my back side started hurting so I went to the ER.

I paid $850 at the ER and today I received another bill for $850.

The only thing on the Bill just says

> "Charges": $11,680 > "Adjustmnets: $9,980

I just got off the phone with them and they say that it will take 10 business days to receive an itemized bill. However, that means the itemized bill will be delivered after the current bill is due.

How are they going to charge somebody $1700 without an itemization?

Furthermore, I am expecting another bill from the ER doctor that saw me because they bill separately and are not covered by insurance. The ER legally cant tell you if the doctor or the hospital accepts your insurance. Thats so crazy.

My wife was absolutely mortified. In brazil I never carried insurance but going to the ER I just had to pay R$400 flat fee for a private hospital. Anything else for tests they would give me the prices up front.

My wife about started screaming when the woman brought in the credit card machine while I was still in pain in the ER hospital bed. It was so embarrassing.

All this is with the top insurance my company (a ~$500 million startup) offers and to make it worse it happened when I was on a company mandated trip.

Re:Medical equipment pricing is completely broken when a sli... by zaroth on Friday September 13, 2019 @08:08PM (#20967927)
A couple things you should know. First, there is no such thing as late fees or interest on a hospital bill. Second, if you have called to question the bill, they cannot send it to collections until they have fulfilled your reasonable requests for more information.

If you really did just get the bill it will be several months (and several more copies of the bill sent to you) before a final bill would show up that would indicate the account is "PAST DUE" and heading for collections.

IANAL but you can safely wait for the itemized bill.

In the future to save on costs, you might try to find a 24-hour Urgent Care instead of full-fledged ER. Unfortunately the level of equipment that they have to keep in a full ER means just having someone in a bed costs them a lot of money, even if they are just swabbing your throat for a strep test.

Re:Medical equipment pricing is completely broken when a sli... by grok2 on Saturday September 14, 2019 @11:39AM (#20971490)
Re. the comment about ER equipment costs, I think people wouldn't be so mad if ER's didn't amortize the cost over every service they provide during a stay (like charging $40 for a tylenol equivalent) and instead billed simple services as reasonably as possible and put the bulk of the cost into the stay itself. Is there any reason why they don't do that? If they do that, then people can easily see that an ER costs money to operate due to the equipment and that the bulk of the payment they are making is towards that.
Re:Medical equipment pricing is completely broken when a sli... by inferiorhuman on Friday September 13, 2019 @08:44PM (#20968117)
First, there is no such thing as late fees or interest on a hospital bill.

Sure, just like you can't charge extra for using a credit card in California as payment in most scenarios (you can get a cash discount though). There may not be late fees, but the hospital will absolutely offer to settle for a hefty discount if you pay ASAP.

By the time you get something claiming "PAST DUE" the hospital may be less willing to negotiate.

Re:Medical equipment pricing is completely broken when a sli... by jacobmassey on Friday September 13, 2019 @11:23PM (#20968741)
That’s not necessarily true. They would rather get something than nothing.
Re:Medical equipment pricing is completely broken when a sli... by inferiorhuman on Saturday September 14, 2019 @12:35AM (#20968939)
That’s not necessarily true. They would rather get something than nothing.

Who said anything about getting nothing? If the hospital sells your debt to a collection agency they get something. If the hospital deals with it in house they can act like UVA[1] and sue you to garnish your wages or take out a lien on your property. Playing chicken with the hospital billing department is a bad way to deal with medical debt.

1: https://www.washingtonpost.com/health/uva-has-ruined-us-heal...

Re:Medical equipment pricing is completely broken when a sli... by sjg007 on Friday September 13, 2019 @07:24PM (#20967703)
Federal law means your insurance has to pay for emergency room care. They do like to try to weasel out of it by saying you actually have a true emergency though. You can push back and get your state insurance regulator involved.
Re:Medical equipment pricing is completely broken when a sli... by ocdtrekkie on Friday September 13, 2019 @09:01PM (#20968193)
Isn't this why the costs are so outrageous? The guaranteed insurance coverage means hospitals know they can charge whatever they want. This is why I'm not psyched about single payer healthcare solutions: It's not solving the problem, and may just mean huge government waste.

It'd be far more effective to aggressively regulate hospital billing, wouldn't it?

Re:Medical equipment pricing is completely broken when a sli... by asdfasgasdgasdg on Friday September 13, 2019 @09:24PM (#20968298)
> It's not solving the problem, and may just mean huge government waste.

You should look into the efficiency of medicare and medicaid if you're really worried about this. It might put some of your fears to rest.

Re:Medical equipment pricing is completely broken when a sli... by lumost on Friday September 13, 2019 @11:10PM (#20968699)
Depends on whether hospitals execute efficiently on the capital they raise from bad billing practices. If they are, regulating billing either won't change the final costs, or degrade service.
Re:Medical equipment pricing is completely broken when a sli... by sjg007 on Saturday September 14, 2019 @05:42PM (#20973994)
ERs are mandated to provide emergency care to anyone regardless of insurance status. They get sweet tax deductions to do so and they get reimbursed by medicare as well. Also they have to take every insurance. There's a limit though, usually they will do enough to stabilize you out of immediate danger. So if you go to the ER with cancer and no insurance they may help you stabilize but they won't necessarily treat your cancer.
Re:Medical equipment pricing is completely broken when a sli... by opportune on Friday September 13, 2019 @07:05PM (#20967567)
I am not a lawyer or financial advisor. But I’ve heard that you can’t be sent to collections if you make a good faith attempt to pay your (medical) bill. Which in practice might mean you just pay $5 while you wait for the itemization
Re:Medical equipment pricing is completely broken when a sli... by alexanderdmitri on Friday September 13, 2019 @07:47PM (#20967821)
Our first born came with a $42k bill. Hospital and doctor said we were covered by our insurance pre-auth, but come bill time apparently pre-auth was null and void b/c it was requisite on a negotiation that fell through. Each side had a different story and their representatives acted absolutely helpless.

We were broke at the time we found out about the pregnancy and memories of the first two years of my boy's life are largely dominated by this kafka-esque nightmare that took time and security away from our family life. I refused to pay a cent until what we were told was honored, my thinking being any sort of payment may legitimize it.

Eventually I didn't hear back from the hospital about our latest contestation for two months after confirming their receipt of the documentation (about a four hour process each submission, always new fax numbers, life-wasting hold times to confirm receipt of said documentation, transfers to other agents and departments, then a promise of giving a decision in a few weeks, often just reprinting the last non-descript document they used in the previous round without any real detail). Decided to just do nothing and ignore it as long as I didn't get contacted again and got everything ready to go to court if someone ever decided to pursue it against us again. The documentation I've been holding from the ordeal is 60 pounds of paper.

I still have no idea what the true status is, but it hasn't shown up on credit checks and our boy is now 5 years old.

I could not find anyone in various governmental institutions to even look into the matter and the lawyers I talked to said the outlook of winning was grim and would have cost a lot of money on top of that to even pursue it. Our insurance company [Anthem] posted a $17 billion profit that year. The hospital had the highest gross profit of any hospital in our city and the surrounding area at $80.4 million declared. Both entities make so much money they give away individual debts amounting in the tens of thousands of dollars for pennies (maybe ours included?).

It's an absolutely depraved system and my point is maybe be careful showing good faith to an entity trying to screw you lest it be taken as consent.

Re:Medical equipment pricing is completely broken when a sli... by zaroth on Friday September 13, 2019 @08:12PM (#20967952)
You absolutely did the right thing in not paying a cent. There is virtually zero chance you will ever hear another word about it.

The $42k is a fantasy figure which they collect approximately 0% of the time. It's the easiest $42k you ever saved.

Re:Medical equipment pricing is completely broken when a sli... by ackbar03 on Friday September 13, 2019 @10:10PM (#20968475)
Is there any way to get this sort of advice for ordinary people easily? I remember when I was an exchange student to the US from Hong Kong and I got a flu, I thought I'd get it checked out just in case. I went to a clinic and they told me to get into a medical robe for a checkup and I thought wtf. I also remembered about reading all these horror stories. Of course it might not have been that bad since I didn't go through with the checkup but it's very different from what we have in hk and China where the doctor just takes a look at you, blood test at most, and gives you some pills, usually for no more than 40usd max
Re:Medical equipment pricing is completely broken when a sli... by TheSpiceIsLife on Friday September 13, 2019 @08:16PM (#20967972)
Why aren’t US citizens queuing up to emigrate?

At this stage, it seems like the US is the “land of the free”, whereby “freedom” is defined as the ability to freely exploit everyone.

Re:Medical equipment pricing is completely broken when a sli... by journalctl on Friday September 13, 2019 @10:38PM (#20968595)
Emigration is hard, and emigrating somewhere remotely decent is even harder (because everyone wants to do the same thing as you). I’d also wager that the people who truly need to leave have the least means to do so. Getting into Canada or Western Europe requires at least a college degree, and probably being in a sought-after field. And by that point, you’re probably doing okay in America (for now). I mean, I live comfortably, although even good insurance and a high salary isn’t a guarantee that you’ll be okay. I’ve thought of moving, but the difficulty (logistically and psychology) and the fact that I really am comfortable make it unrealistic at the moment.

I agree, though, the masses are exploited (us included), and it’s troubling.

Re:Medical equipment pricing is completely broken when a sli... by maximente on Friday September 13, 2019 @09:20PM (#20968285)
most are still stuck in the loyalty type mentality buffered by things like patriotism and national anthems and flags for any event with >5 people and a TV camera.

50 years ago people had the same loyalty towards their companies, and look where that got US manufacturing workers. nowadays you'd be nuts to expect to stick with a company for 10 years. get yours and get out: others be damned.

so it shall be with citizenship. as more and more citizens have more and more power to up and leave, or work outside the confines of the US without too much hassle, questions such as "what on earth are we still doing here?" will be asked, at first in whispers (as they are now), later in louder volumes.

where things go from there, anyone knows.

Re:Medical equipment pricing is completely broken when a sli... by com2kid on Friday September 13, 2019 @11:20PM (#20968734)
Last time I went to the ER I got an itemized bill in a week for $300 or so.

All medical imaging I've had done has had pricing given up front showing what they where going to bill the insurance company and what the insurance company was going to pay and what I'd have to pay.

My non-emergency visits have a $40 copay up front.

Only the nightmare cases get talked about.

Re:Medical equipment pricing is completely broken when a sli... by alexanderdmitri on Saturday September 14, 2019 @12:03AM (#20968844)
Conjecture is silly when there's good data to be had.

The number one cause of bankruptcy in the United States:

> "medical expenses"[0]

The average amount charged for an ER visit in the United States:

> between 2008 and 2017, the average price of hospital ER visits rose 135 percent, from $393 to $924[1]

The cost of an ambulance ride in the United States:

> $164/mile[2]

And make sure to compound the monetary cost with the cost of people avoiding medical care out of fear and unknowns surrounding the actual monetary cost.

[0] take your pick of any study done by anyone

[1] https://www.beckershospitalreview.com/finance/average-cost-o...

[2] https://www.consumerreports.org/consumerist/164-per-mile-sur...

Re:Medical equipment pricing is completely broken when a sli... by com2kid on Saturday September 14, 2019 @03:04AM (#20969362)
ER visits at 924 are still far below the stories in this thread of 4-5 digit $ visits for simple issues.

The OOP is still averaging under 300, again, not the horror stories in this thread.

Problems exist, but it seems that only a small % of providers are horribly abusing the system.

(of course a small % across over 300 million people is still a lot of harm!)

Re:Medical equipment pricing is completely broken when a sli... by kwhitefoot on Saturday September 14, 2019 @12:22PM (#20971797)
USD 900 for an ER visit is a horror story too. Where does someone without savings get that kind of money from? At least it seems difficult for many: https://money.cnn.com/2018/05/22/pf/emergency-expenses-house...

I don't live in the US and I'm not American so perhaps I'm missing some information.

Re:Medical equipment pricing is completely broken when a sli... by com2kid on Saturday September 14, 2019 @03:07PM (#20972995)
It needs to be fixed, but a $900 average that includes $200 charges for a $25 "medical boot" and charges for a $30 bandaid sounds like it may be not too hard to reduce costs across the entire board.

If the average ER visit was 5K of unknown miscellaneous charges than that would indicate nationwide maliciousness on the part of nearly all hospitals. If only a small # of hospitals are engaging in that level of unfair billing, then they can possibly be investigated one by one.

It is the same thing as "we have thousands servers that are crashing at random multiple times a day" versus "we have a bunch of servers that are low on RAM, and a couple servers that crash 5 times a day."

Neither scenario is good to be in, but it is possible to get a hand on the latter scenario, while in the first scenario a "burn it all down and rewrite" fix might be appropriate.

Re:Medical equipment pricing is completely broken when a sli... by specialist on Friday September 13, 2019 @11:54PM (#20968824)
Which metrics do you measure, optimize for your web services? P90 & P99?

Why would health care be any different?

Re:Medical equipment pricing is completely broken when a sli... by greggman2 on Friday September 13, 2019 @10:56PM (#20968644)
For one, probably because these stories are the exception? I know a bunch of people will probably tell me I'm wrong and I might be (haven't used the US health system in a 3 or 4 years since I moved out) but for most people their insurance just covers it (or medicade if they're old).

Otherwise most people don't want to leave their friends and family

Note: not defending the horrible system. Only suggesting that most people using their company provided insurance probably don't run into these issues.

Re:Medical equipment pricing is completely broken when a sli... by specialist on Saturday September 14, 2019 @12:06AM (#20968851)
I'm a lifelong patient. I currently have great coverage.

I don't know how it's possible, but our healthcare system has been getting worse every year. Even simple stuff like refilling scripts has become Kafka Meets Keystone Kops. The insurer has interjected itself into every single transaction, second guessing everything, adding ever more hoops to jump thru.

It's a wonder that we even bother with doctors any more, since the insurers apparently know better than my doctors.

Things are so bad, I wouldn't even know where to start if anyone wanted to fix things.

Better to just start over.

Re:Medical equipment pricing is completely broken when a sli... by IggleSniggle on Friday September 13, 2019 @11:21PM (#20968737)
Company provided insurance, only cost us $5k to have a healthy pregnancy followed by a healthy baby, with no special circumstances. This was the usual “negotiated” cost. Why not print $2mil for a yearly wellness check while you’re at it, and then give a generous 1.9mil discount? The whole system is absolutely positively bonkers. How much of my premium is going to professional negotiators for insurance, and how much of my hospital costs are going to professional negotiators for hospitals?
Re:Medical equipment pricing is completely broken when a sli... by lotsofpulp on Saturday September 14, 2019 @01:35AM (#20969109)
Not much. Your premium is going towards paying for the $1M NICU cases where it takes extreme interventions and the $1M/month hemophilia patients. Even a population of a small state like Iowa can have problems distributing costs like that.

https://www.desmoinesregister.com/story/news/health/2017/05/...

Re:Medical equipment pricing is completely broken when a sli... by IggleSniggle on Saturday September 14, 2019 @02:42PM (#20972846)
I think distributing the costs is entirely reasonable; warranted, even. That is, after all, why insurance works at all. Distributing the cost by inflating receipts is, no matter how altruistic or “necessary” you may think it to be, a fraud.
Re:Medical equipment pricing is completely broken when a sli... by stjohnswarts on Sunday September 15, 2019 @01:34PM (#20978360)
Because most of these stories are extremes. All my friends' pregnancies and major surgeries came with some hefty "residual" bills, but all got negotiated down or tossed. If you stand up to them they'll back off. About 80-90% of America has insurance that is "ok" and will keep you from going bankrupt. It's not as bad overall (big picture) as the anecdotes portray. Don't forget there are 340 million people in the USA (1% is still 3.4 million people, plenty of room there for stories to arise). It still really sucks and we need price controls and public option for insurance though. Also fear of the unknown, leaving your family behind, other countries in general don't like Americans unless you bring a few million dollars with you, other countries seem to have a very high barrier to foreigners working there, etc get in the way.
Re:Medical equipment pricing is completely broken when a sli... by greatpatton on Saturday September 14, 2019 @02:09AM (#20969202)
At least what we know is that currently the flow of migration is reversed with a lot of European countries. Many countries like all the northern countries, Netherlands, Switzerland, or even Spain have more Americans moving than their own citizen settling in the US.
Re:Medical equipment pricing is completely broken when a sli... by caconym_ on Friday September 13, 2019 @09:02PM (#20968201)
Seriously thinking about it.

I am also a British citizen, so I'm at least waiting to see how this whole Brexit thing shakes out.

Re:Medical equipment pricing is completely broken when a sli... by TheSpiceIsLife on Friday September 13, 2019 @09:09PM (#20968229)
Australia has the largest British ex pat population: https://en.wikipedia.org/wiki/British_diaspora#Institute_for...
Re:Medical equipment pricing is completely broken when a sli... by Symbiote on Saturday September 14, 2019 @03:20AM (#20969402)
If you're considering somewhere in the EU other than Britain or Ireland, you should probably aim to be registered as resident before 31 October.
Re:Medical equipment pricing is completely broken when a sli... by stjohnswarts on Sunday September 15, 2019 @01:31PM (#20978338)
You'll probably get a bill in a few years for 10% of the original amount from a bill collector the debt got sold to. Don't pay that either. They should have made sure your insurance covered it, so the onus is on them.
Re:Medical equipment pricing is completely broken when a sli... by djsumdog on Friday September 13, 2019 @07:24PM (#20967700)
Insurance companies negotiate a lot of this stuff away. The poster needs to call them first, see if they can arrange a $5 payment without addition interest while the itemized bill comes in (honestly, there is legal ground here for not even being willing to honor any of the bill with itemization).

Get on the phone, try to keep cool, but realize you're probably going to yell at some poor customer service rep at some point. Apologize, keep going and get the full bill before you agree to pay anything. Then you gotta do the same thing with the full bill on ever bullshit charge, over and over again.

Honestly, how the fuck can they admit you and treat you and then bill you without telling you what the prices are up front? That's fucking madness right there. Imagine having to agree to having car or bicycle service without an estimate? Imagine the total cost being $2000 over the estimate? Would people pay? Of course not; it's worth it at that point to call a lawyer.

Re:Medical equipment pricing is completely broken when a sli... by journalctl on Friday September 13, 2019 @10:40PM (#20968601)
The trouble is that in an emergency or urgent situation, you can’t really shop around for service. “I’m having a heart attack, but can we try the hospital in the next town over? Their cardiologist is cheaper.” Bike service is a leisurely afternoon; emergency medical care is not.

It shouldn’t cost that much in the first place. You shouldn’t need to shop around for health care, and you shouldn’t be bankrupted by an emergency. Why people aren’t marching through the streets right now is beyond me.

Re:Medical equipment pricing is completely broken when a sli... by chooseaname on Friday September 13, 2019 @07:27PM (#20967717)
At least one hospital was pretty aggressive:

https://www.washingtonpost.com/health/uva-has-ruined-us-heal...

Re:Medical equipment pricing is completely broken when a sli... by mehrdadn on Friday September 13, 2019 @07:18PM (#20967673)
That would "acknowledge the debt" or something like that from what I understand?
Re:Medical equipment pricing is completely broken when a sli... by opportune on Friday September 13, 2019 @07:23PM (#20967698)
From what I understand it, it doesn’t mean you acknowledge that the entire bill is for the correct amount. Also if you know you’re going to have to pay at least $5 out of pocket anyway you’re not really losing money. But again IANAL I’m just parroting advice I read on Reddit one time
Re:Medical equipment pricing is completely broken when a sli... by walshemj on Friday September 13, 2019 @07:33PM (#20967754)
That Single visit @ 11.5 k is about my total tax bill for a year in the UK.

This year I had sepsis and had a two week stay in hospital - o dread to think what that would have cost

Re:Medical equipment pricing is completely broken when a sli... by henryfjordan on Friday September 13, 2019 @06:50PM (#20967458)
Talk to a lawyer.
Re:Medical equipment pricing is completely broken when a sli... by cbanek on Friday September 13, 2019 @06:52PM (#20967481)
Also, talk to your company. If it's a company trip, they may be on the hook this.
Re:Medical equipment pricing is completely broken when a sli... by tingletech on Friday September 13, 2019 @08:22PM (#20968014)
if it was a work trip on company business, why wouldn't worker's comp kick in?
Re:Medical equipment pricing is completely broken when a sli... by uptownfunk on Friday September 13, 2019 @07:20PM (#20967684)
Any reasonable company should be taking out insurance for work mandated outings