Thank you for the feedback. We aren't happy with performance and we are working hard to improve it. We have two major projects under way, switching to Puma (https://docs.gitlab.com/omnibus/settings/puma.html) as well as reducing the overall memory consumption of GitLab (https://about.gitlab.com/handbook/engineering/development/en...).

You can follow along on some of the progress we are making in each release post in the "Performance Improvements" section. For 12.2 you can see we had 58 MR's related to performance: https://gitlab.com/groups/gitlab-org/-/merge_requests?scope=....

On the UX front, two efforts under way are establishing experience baselines (https://about.gitlab.com/handbook/engineering/ux/experience-...) as well as a common design system (https://about.gitlab.com/handbook/engineering/ux/pajamas-des...). Hopefully these efforts allow us to look at our UX holistically, and to focus on making high quality components that are used throughout the product.

Again thanks for the feedback, and hopefully we will have some more concrete improvements here soon.