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Re:Was Etsy too good to be true? by PaulHoule on Friday September 06, 2019 @01:06PM (#20897440)
My mental model for retailing is:

brand promise that appeals to consumer

+

communication of brand promise

+

delivery of brand promise

Stores that are thriving or surviving such as Wal-Mart, Amazon, Target, Dollar General, succeed at all three.

Stores that are going out of business at the mall are failing those.

Etsy delivered on those things when it was an exclusive hand-made marketplace. You could buy a magic wand that looked like it would work.

If they see themselves competing with Amazon they'll need to make a TV Network, a cloud computing service, ...

If they want me to go there instead of Amazon, however, it would be to get something I could not get on Amazon, like that magic wand.

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