Re:Apple contractors listened to 1k Siri recordings per shif...
by Terretta on Saturday August 24, 2019 @05:11PM
(#20789739)
> don’t see how any of this is surprising
Agree, not a surprise, and already on the record. Here, from 2017:
Siri records your queries too, but she doesn’t catalog them or provide access to the running list of requests. You can’t listen to your history of Siri interactions in Apple’s app universe.
While Apple logs and stores Siri queries, they’re tied to a random string of numbers for each user instead of an Apple ID or email address. Apple deletes the association between those queries and those numerical codes after six months. Your Amazon and Google histories, on the other hand, stay there until you decide to delete them.
From Wired, “Apple finally reveals how long Siri keeps your data”, in 2013:
Once the voice recording is six months old, Apple "disassociates" your user number from the clip, deleting the number from the voice file. But it keeps these disassociated files for up to 18 more months for testing and product improvement purposes.
"Apple may keep anonymized Siri data for up to two years," Muller says "If a user turns Siri off, both identifiers are deleted immediately along with any associated data."
In general, customers are used to this pattern: “This call may be recorded for quality assurance purposes” clearly means someone will be listening to it later. The same “product improvement purposes” language for voice assist would naturally mean the same thing.
Agree, not a surprise, and already on the record. Here, from 2017:
Siri records your queries too, but she doesn’t catalog them or provide access to the running list of requests. You can’t listen to your history of Siri interactions in Apple’s app universe.
While Apple logs and stores Siri queries, they’re tied to a random string of numbers for each user instead of an Apple ID or email address. Apple deletes the association between those queries and those numerical codes after six months. Your Amazon and Google histories, on the other hand, stay there until you decide to delete them.
http://themillenniumreport.com/2017/03/not-only-are-alexa-si...
From Wired, “Apple finally reveals how long Siri keeps your data”, in 2013:
Once the voice recording is six months old, Apple "disassociates" your user number from the clip, deleting the number from the voice file. But it keeps these disassociated files for up to 18 more months for testing and product improvement purposes.
"Apple may keep anonymized Siri data for up to two years," Muller says "If a user turns Siri off, both identifiers are deleted immediately along with any associated data."
https://www.wired.com/2013/04/siri-two-years/
In general, customers are used to this pattern: “This call may be recorded for quality assurance purposes” clearly means someone will be listening to it later. The same “product improvement purposes” language for voice assist would naturally mean the same thing.