Re:Apple contractors listened to 1k Siri recordings per shif...
by microtherion on Saturday August 24, 2019 @05:06PM
(#20789719)
You're welcome to read the Siri EULA, which is linked from the places where you enable Siri on your devices: https://assets.pcmag.com/media/images/421115-activate-siri.j...
The key sentence is toward the end:
> By using Siri or Dictation, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of this information, including your voice input and User Data, to provide and improve Siri, Dictation, and other Apple products and services.
So both the data collection and the fact that contractors may be involved are mentioned in the EULA (and have been mentioned for many years, going back to at least iOS 5: http://images.apple.com/legal/sla/docs/ios51.pdf).
Whether people feel they've been adequately briefed on this is a separate question.
Re:Apple contractors listened to 1k Siri recordings per shif...
by Terretta on Saturday August 24, 2019 @05:24PM
(#20789806)
Right, and even covered in Wired in 2013: https://www.wired.com/2013/04/siri-two-years/
Re:Apple contractors listened to 1k Siri recordings per shif...
by Fnoord on Saturday August 24, 2019 @06:37PM
(#20790145)
Doesn't matter. I live in a country where GDPR applies. I should be able to opt-in or opt-out of such (without losing the functionality). On my MBP, I opt out of by disabling Siri. Which isn't the way it ought to work. How it ought to work is that I am able to opt-in allowing analysts to listen in.
I agree that it shouldn't be surprising, but what does surprise me is that this isn't a massive legal problem for Apple at the criminal level. Every time someone uses Siri in a one-party consent state, isn't that a violation?
Seems like everything could have been fixed with a EULA clause saying that Siri queries and all other communications with Apple are "recorded for quality purposes."
The fact that we aren't talking criminal consequences suggests that there is, in fact, such a clause in there somewhere, and that this entire story has been grossly sensationalized.