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A comment on Aussie ISV buys ads to wake up Google support. Parent comment

Re:Aussie ISV buys ads to wake up Google support by noja on Friday August 16, 2019 @12:21PM (#20716736)
You're an apologist who is spouting nonsense.

Other companies solve this problem, Google hasn't and they should do better. Perhaps by involving a real support person.

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Re:Aussie ISV buys ads to wake up Google support by growse on Friday August 16, 2019 @12:32PM (#20716855)
Which other companies? How did they solve the problem?

If you involve a human, you're going to get socially engineered. It's not a question of "if", but "when" - especially if you're a high-value target where user accounts are valuable.

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