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A comment on I feel like im talking to the borg. Parent comment

Re:I feel like im talking to the borg by PhasmaFelis on Thursday August 15, 2019 @09:13AM (#20704841)
They're people (one person?) following a corporate script, but they're clearly not literally chatbots. Chatbots aren't even this coherent.
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Re:I feel like im talking to the borg by vinceguidry on Thursday August 15, 2019 @09:27AM (#20704969)
Maybe not the ones you're used to but Amazon is a tech company at heart. They have the resources to improve on the algorithms. I'd love to meet the engineer responsible for this.
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