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Re:A Bloomberg reporter’s account of trying to get back his ... by ghaff on Monday August 12, 2019 @01:09PM (#20677447)
Though that also sort of illustrates some of tradeoffs involved.

Historically, something like that might well have been handled by snail-mailing a default pin to the address on record for the account and telling you to call back after you received it.

Of course, the problem is that a lot of people these days would think that was really poor customer service.

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