On 2, it widely depends. If I set out to create a game with 'advanced' AI (say, an algorithm actually capable of some form of self-learning, theoretically), and that happened, I'd hear it out. After all, the point is to make it smart, though I'd think no one would create a game to test out that level of algorithm - too costly. Similarly, if someone published a game with that level of possibility, they'd likely make it a huge selling point.

However, if our universe is a simulation, I'd posit that whoever created it has a reasonable assumption that self-aware life could arise from the experiment. Now, whether "self-aware life" is as important an achievement, or something to be preserved, to them as our current society... No one can answer that without being completely speculative - even if we do prove we're a simulation.

2. is more like an ant trying to overshoot its importance; a very limited being running inside a very limited universe demanding stupid things from the point of view of extraverse. You would probably laugh but most likely become angry at the ant's stupidity.

I'd listen and play along. What fun! A new friend that came from INSIDE the game?

Maybe I'll take the lead when I meet Creator: "I have a QUEST for you.."

2. Debug, reset NPCs