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Re:Uber, losing billions, freezes engineering hires by JumpCrisscross on Saturday August 10, 2019 @10:32PM (#20665852)
> In my experience when you're paying them money they're very responsive

In my experience, they're 50/50. They're also totally unreliable as a commercial partner. You don't want to outsource your logistics to Google only to learn about the service being cancelled in a press release.

Re:Uber, losing billions, freezes engineering hires by cameronbrown on Saturday August 10, 2019 @11:30PM (#20666040)
Problem is Google's never deprecated a logistics network before. We really have no idea how the company would try and operate in that area. They've certainly been careful not to deprecate services in Cloud. But yes, you're right about customer service. Google Play/YouTube springs to mind on the developer/creator side.
Re:Uber, losing billions, freezes engineering hires by untog on Saturday August 10, 2019 @11:04PM (#20665957)
In my experience Uber is also 50/50 with regard to customer service, so again I'm not sure what the persuasive argument is.