News for hackers. Stuff that matters.
Re:Unshaky – Tries to address double key press issue on Appl... by vonseel on Monday August 05, 2019 @11:15PM (#20621793)
I doubt it’s company policy to go around recommending a dustcover. Probably just something that the helpful support person tells people.

Can you imagine a process where Apple takes that recommendation and walks it up the chain internally to get it offered alongside the repair for free? Not a good look.

Re:Unshaky – Tries to address double key press issue on Appl... by kalleboo on Tuesday August 06, 2019 @02:18AM (#20622643)
In fact Apples official support documentation tells you to not use keyboard covers https://support.apple.com/en-us/HT203671
Re:Unshaky – Tries to address double key press issue on Appl... by vonseel on Tuesday August 06, 2019 @04:53AM (#20623449)
Leaving any material on the top case (keyboard and palm rest area) could result in damage to the display when you close it.

That is an interesting twist. I hadn't thought of that, and display is surely an expensive repair.. which reminds me, I need to repair the bezel on my macbook pro..

Re:Unshaky – Tries to address double key press issue on Appl... by kwaugh on Tuesday August 06, 2019 @12:07AM (#20622033)
Apple handed out free cases for the iPhone 4 for a while to mitigate issues where the cell signal would drop when you held the phone a certain way. This type of action wouldn’t be unprecedented.
Re:Unshaky – Tries to address double key press issue on Appl... by ianlevesque on Tuesday August 06, 2019 @12:54AM (#20622251)
They made and sold the cases though before it became a workaround.
Re:Unshaky – Tries to address double key press issue on Appl... by kwaugh on Tuesday August 06, 2019 @11:57AM (#20626335)
They let you get third party cases valued at up to ~$30 for free. This wasn’t just for Apple branded cases. In fact, I believe this was before Apple sold first party iPhone cases.