A letter from the New York AG got them to respond, but I still need to email them every time I need my data (they get an engineer to run a db query manually, from what I can tell).
I did get an email today that they're migrating to a new system, so maybe it'll work in the future, but I wouldn't trust them based on what I've seen.
It'd be nice if they had 'trusted devs' or similar. Even if they provided a paid meatbag extension review service, I'd pay to get the plugins I use reviewed!
In the end, I couldn't get something satisfactory working, and went with Paddle for payments. Cost per transaction is quite high in our case ($0.75 on a $5 monthly subscription) but it was fairly painless to set up, and they handle VAT/sales tax. Would love to find a way to offer $3/month subscriptions without handling tax ourselves.
If you want to do this stuff you have to do it all from scratch and hope Google doesn't decide to get mad at you.
They also make it very hard to push updates promptly which means if a major bug or security issue is found it can take multiple days for users to get a fix, so you end up having to find your own way to push updates (despite the fact that store policy sort of prohibits doing so).
It feels as if Google doesn't want you to actually make Chromeos apps.
That doesn't seem right - doesn't Google let developers monetize extensions in the chrome web store?
https://developer.chrome.com/webstore/moneyThe issue of developers selling out their chrome extensions to 3P (that the author references) probably has more to do with the fact that bad actors get better money for harvesting user PII than the developer would if they maintained the extension as it was originally meant to be. This is a real privacy issue, but it's also why Chrome cracked down on extension APIs recently by restricting what is shared with the extension.