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Re:Uber Lays Off 400 by aresant on Monday July 29, 2019 @05:49PM (#20559826)
A really simple way to think about this.

The promise of software at scale is that the marginal costs of selling one single additional unit are basically $0.00

As a result if your product sells for $500 you can spend $495 and still make money.

This leads to all sorts of adventures in driving that additional marginal unit sale such as:

- Localization - eg Microsoft Office is available in 102 languages! So now we need a local market product manager, sales team, distribution team, translator, QA, etc, etc.

- Enterprise - Huge swaths of money spent on conferences, thought leadership, any bullshit you can think of to potentially get a decision maker CTO to befriend somebody on your sales team.

- Government! - Selling to the gov't is extremely profitable but extremely long and complex sales cycle. Now we're hiring lobbyists, contract specialists, etc, etc.

- Support - Happy users are your mostly likely next buyers

etc etc

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