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Re:DoorDash Changes Tipping Model After Uproar by robocat on Wednesday July 24, 2019 @06:15PM (#20520518)
From what I can tell (traveled to US, EU, live in non-tipping culture), it is often:

"service with a FORCED smile" which I find far worse than service without a smile.

and

"PRETEND the customer is always right" which happens in non-tipping culture too (do whatever makes the least trouble for yourself at work).

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