News for hackers. Stuff that matters.

A comment on DoorDash Changes Tipping Model After Uproar. Parent comment

Re:DoorDash Changes Tipping Model After Uproar by umvi on Wednesday July 24, 2019 @03:21PM (#20518698)
This is so annoying! It's like an automatic thing now when paying in a trendy store using an iPad. It's like, I just ordered, but before I've even gotten my goods, I'm presented with a dialogue on whether I want to pay 5%, 10%, 15% tip (or "no tip" as a small button at the bottom).

I'm sure these businesses have found that merely including the dialogue = free money, so why wouldn't they?

[ Parent | on HN ]
Re:DoorDash Changes Tipping Model After Uproar by neura on Wednesday July 24, 2019 @04:04PM (#20519094)
I've had several experiences lately where the tip dialog only offered 15/20/25% or "other" (which could be used as "none")
[ Parent | on HN ]
Re:DoorDash Changes Tipping Model After Uproar by FireBeyond on Wednesday July 24, 2019 @05:13PM (#20519776)
Last chain restaurant I ate at had a little 'tablet on your table' for drinks/apps/paying. The base option for tipping was set at 25% with a slider up and down.
[ Parent | on HN ]
Re:DoorDash Changes Tipping Model After Uproar by parliament32 on Wednesday July 24, 2019 @04:54PM (#20519578)
I especially like the ones that offer you "quick" options of 20%, 25%, 30%. I think they're just banking on people pressing the middle button as quickly as possible without looking at it.
[ Parent | on HN ]
Re:DoorDash Changes Tipping Model After Uproar by webninja on Thursday July 25, 2019 @04:23PM (#20529246)
You’re right! People don’t select the lowest number because they don’t want to seem cheap. People don’t select the highest number either because that of course costs more money. Shifting the middle number from 20% to 25% leads to more tip dollars.
[ Parent | on HN ]
Re:DoorDash Changes Tipping Model After Uproar by etbebl on Wednesday July 24, 2019 @09:48PM (#20521921)
Lately I've also been seeing just the dollar amounts as "quick" options, without the percentage. Relying on people not being able to do quick math, I suppose.
[ Parent | on HN ]