> email is a terrible place to keep reference documents.
Newsgroups are better in that regard. You can reference the message using the message-id value. A lot of newsgroups would have FAQS posted every 30 days or so. A reference document that's periodically updated could be sent the same way.
Re:Use plaintext email
by cylentwolf on Wednesday July 24, 2019 @02:14PM
(#20518001)
Isn't this what Slack is trying to do for the workplace? A messaging system that provides reference history?
"where's the information on that?" "oh, you should have it in your email somewhere. I think I got one a few months ago about it"
no. just. no. If you care _at all_ about your reference documents you get them out of email ASAP.
And that's ignoring that anyone can delete old emails and thus not have what you considered a reference doc but they just considered old mail. Or that the server could loose your emails and no-one has they synced locally these days.