Re:Ask HN: What people skills do you wish you learned earlie...
by james_s_tayler on Tuesday July 23, 2019 @03:25AM
(#20505071)
I don't think I've ever formally studied exactly what it is... but I feel like I use this technique somewhat naturally. I'll couch things in terms where I'm stating what I think, but in a non-offensive way where I'm just conveying information.
I find a lot of phrases like "I'm not convinced that..." soften things in just the right way that people get a lot less defensive or aggressive.
I find a lot of phrases like "I'm not convinced that..." soften things in just the right way that people get a lot less defensive or aggressive.