So was I (San Jose location.) One of their mistakes was requiring "classes" before using any equipment - then restricting the hours to 9 - 5. I phoned in a complaint but nothing was done.

Tip: the members who can afford it are working so they have disposable cash.

Also - the location was prime downtown. Better to find an industrial park.

It was weird seeing the active members making Stormtrooper costumes mainly.