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Re:Intention to fine Marriott more than £99M under GDPR for ... by gcthomas on Tuesday July 09, 2019 @10:49AM (#20392309)
A £99 million fine is on its way for Marriott after their 2018 breach of 30 million EU citizen guest records, for lack of due diligence over data security.

Those who said EU regulations had no teeth last year might need to readjust their expectations. This follows on from BA's large fine a few days ago.

Re:Intention to fine Marriott more than £99M under GDPR for ... by tomatotomato37 on Tuesday July 09, 2019 @11:40AM (#20392851)
I never really understood the arguments over the GDPR having teeth or not; it's a EU mandate, whatever teeth it will have is dependent on what each member country decides it will have. That's just how confederations work
Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @11:37AM (#20392824)
I think the accusation that the GDPR has no teeth is not about the magnitude of fines. The GDPR promised great enhancements to privacy and freedom in the text of the legislation (opt-in data processing consent not conditional on service; right to data erasure; data portability). In practise, enforcement has been focused on punishing poor security, rather than lack of privacy or freedom.
Re:Intention to fine Marriott more than £99M under GDPR for ... by simias on Tuesday July 09, 2019 @12:19PM (#20393404)
That's fair, although even if they still only focus on breaches I think it might improve privacy indirectly: the database that's hardest to hack is the one that doesn't exist. If companies get in the mindset that storing client data is a big liability they might decide that archiving everything and anything forever might not be such a clever decision after all.
Re:Intention to fine Marriott more than £99M under GDPR for ... by amputect on Tuesday July 09, 2019 @01:45PM (#20394565)
This is, as I understand it, the goal. I mentioned this in a different comment, but getting companies to think of unsecured consumer data as a liability is absolutely key to getting them to take privacy seriously. Companies need to consciously decide if the risk of accruing this data is worth the downside. Pre-gdpr there was functionally no downside at all.
Re:Intention to fine Marriott more than £99M under GDPR for ... by Silhouette on Tuesday July 09, 2019 @06:26PM (#20397333)
If companies get in the mindset that storing client data is a big liability they might decide that archiving everything and anything forever might not be such a clever decision after all.

I think this would be a stronger argument if other EU laws didn't actively require the collection and long-term retention of some of the most important personal information, including identity and financial details, for other purposes such as VAT audits. Such obligations often preclude otherwise reasonable data management strategies like encrypting all personal data with a per-account key that can be easily deleted and thus render everything connected with a given account permanently inaccessible in the event of an erasure request etc.

Instead, data controllers are in principle supposed to keep track of every possible purpose for which personal data could be processed, even those originating in theoretical legal requirements that are rarely if ever used in practice, as they applied at the time each item of personal data was first collected and at all times since; to retain each individual data point for as long as any purpose for which it might be needed continues to apply; and then to delete that data promptly once its final purpose is no longer relevant.

I suggest that few if any data controllers are actually doing this. Instead I suspect almost everyone who is trying in good faith to comply with the GDPR is using sufficiently generic purposes and blanket provisions to simplify their position to a manageable level of complexity. (How many privacy policies have you read since GDPR came out that actually stated a concrete time period for retaining each category of personal data being processed, and how may have you seen that rely on abstract wording about keeping the data for as long as any stated purpose applies or something similar?) No doubt many other organisations are simply not complying with the GDPR rules about retention and deletion at all, perhaps through ignorance, or perhaps as a deliberate choice that they hope to get away with.

Re:Intention to fine Marriott more than £99M under GDPR for ... by archy_ on Tuesday July 09, 2019 @12:42PM (#20393695)
>opt-in data processing consent not conditional on service

I see this violated so often with full-screen popups requiring you disable adblock or exit private mode. The EU really needs to fine these companies into oblivion, I should not have to create an account just to look and see if they have a disabled tracking toggle (and they usually don't, so the only way to prevent tracking is private mode/adblock).

Re:Intention to fine Marriott more than £99M under GDPR for ... by BlackFly on Tuesday July 09, 2019 @12:52PM (#20393849)
Once they start deleting this data because of the potential fines they will wonder why they were collecting it in the first place.
Re:Intention to fine Marriott more than £99M under GDPR for ... by bkor on Tuesday July 09, 2019 @03:38PM (#20395726)
> In practise, enforcement has been focused on punishing poor security, rather than lack of privacy or freedom.

That's not true in the slightest. One bank (ING) in The Netherlands implemented an opt-out for analyzing customers data. Quite a bit of outrage. PR spokeperson said: "all is fine, this is all good, we follow the GDPR".

Local privacy authority sent a general letter informing that such behaviour is very likely not according to the GDPR. ING quickly backtracked. Other banks said they'd obviously comply with GDPR.

No fine was given.. it was not needed. I don't particularly care if companies are fined. I do care that they take my privacy into account. The latter is what (slowly) is happening.

Re:Intention to fine Marriott more than £99M under GDPR for ... by belzsch on Tuesday July 09, 2019 @03:04PM (#20395421)
There have been 50,000+ complaints filed with various data protection authorities since G-Day (1), Google recently got a hefty fine for a non-conformant consent implementation (2) and a lot more are rolling in country by country as bureaucracy grinds (3).

Sounds like teeth to me.

(1) https://www.gdprtoday.org/gdpr-in-numbers-4/ (2) https://www.reuters.com/article/us-google-privacy-france/fra... (3) https://blogs.dlapiper.com/privacymatters/

Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @03:34PM (#20395697)
There have been a few fines, including the large 50M EUR fine against Google. Despite this, compliance has fallen short of many peoples' expectations. Being presented with consent dialogues where it is not possible or practical to decline consent is still commonplace.

Hopefully the rate of enforcement will further increase and compliance attitudes will improve.

Re:Intention to fine Marriott more than £99M under GDPR for ... by Silhouette on Tuesday July 09, 2019 @06:38PM (#20397434)
Despite this, compliance has fallen short of many peoples' expectations.

Indeed. Are the following two statements true or false?

1. Major data hoarders, including online giants like Facebook and Google and traditional data brokers like credit reference agencies, are still hoovering up huge amounts of personal data and processing it in ways that some or all of the data subjects don't understand and to which they can't therefore have given their informed consent (assuming they are aware of any processing and have given any consent at all).

2. Governments and organisations with ties to governments are still hoovering up huge amounts of personal data allegedly for purposes involving security with little meaningful oversight and little need to demonstrate effectiveness or proportionality.

Until statements like these are false, data protection and privacy law isn't really protecting people from the biggest threats anyway, and the main positive effect of the GDPR is just to give the regulators the ability to impose fines for things that were mostly prohibited anyway but now on a scale that is significant to large businesses. That in itself is probably no bad thing, but if that's all it achieves then it's far from clear that it's been worth the huge implementation costs and the uncertainty it has brought even to honest organisations.

Re:Intention to fine Marriott more than £99M under GDPR for ... by dalbasal on Tuesday July 09, 2019 @11:03AM (#20392456)
The data security side of gdpr is strong, imo. Even before these fines, the disclosure requirement is "teeth." It's already having major positive impact.

The user consent parts of gdpr, are, imo, not good. Any wins though are better than nothing.

Re:Intention to fine Marriott more than £99M under GDPR for ... by vijayr02 on Tuesday July 09, 2019 @11:16AM (#20392589)
Genuine question: what specific changes to the user content parts would you want to see? Thanks
Re:Intention to fine Marriott more than £99M under GDPR for ... by dalbasal on Tuesday July 09, 2019 @11:34AM (#20392799)
I don't have a strong/mature alternative of my own.

But, I feel that assuming a pseudo-contractual relationship between websites and users is euphemism. I feel the same way about user agreements. The south park parody of apple's sums it up, for me.

Not even judges read it. It can't form the basis of a consent model. I think bans on certain types of tracking would be preferable to "consent."

If we are determined to have explicit contracts, we need to be realistic and take incentives into account. If the website controls the UI of the "opt in," language of the contract and such... they have a high level of control over outcomes... and these are highly manipulated to secure convenient outcomes. UI plays a far bigger role in determining the "consent" outcomes than user preferences.

So, if we are determined to go down this route, "consent management" needs to be "open" to 3rd parties chosen by users and allow central management, user selected defaults and 3rd party recommendations/defaults.

If user consent actually reflected informed user preferences, FB's tracking pixel would be disabled for >90% of users. What possible benefit is this to users?

The overlap between people who are paranoid that FB is listening to their conversations via the phone mic and users who have "consented" to advertiser cookies on a bunch of sites tells me that this model for consent is fundamentally broken.

On the flip side if you (or someone) doesn't mind....

I can tell from the downvotes (also on similar comments) that this is an unpopular opinion. Anyone care to defend gdpr "consent" as it exists currently. I don't mean the aspirational language of the law, I mean consent in the wild under gdpr today.

Re:Intention to fine Marriott more than £99M under GDPR for ... by TazeTSchnitzel on Tuesday July 09, 2019 @03:36PM (#20395716)
I personally doubt that the common click-here-to-agree-to-everything implementations in the wild comply with the law, and I expect they are under scrutiny and the hammer will come down on them at some point.
Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @11:22AM (#20392661)
I'm assuming they meant enforcement of Art. 7 of the GDPR: https://gdpr-info.eu/art-7-gdpr/
Re:Intention to fine Marriott more than £99M under GDPR for ... by dalbasal on Tuesday July 09, 2019 @12:36PM (#20393613)
Enforcement is certainly not great, but I actually meant that I think it is badly conceived.
Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @11:17AM (#20392611)
> The user consent parts of gdpr, are, imo, not good.

Indeed, this seems to be really lacking as far as I've seen.

Compliance with article 7 section 4 in particular (provision of service must not be conditional on consent for processing of personal data not necessary for provision of that service) is blatantly ignored by many actors, with a message of "accept our tracking or we won't let you see our content". Others pretend to be in compliance by having an opt-out which never completes, or other dark patterns.

Re:Intention to fine Marriott more than £99M under GDPR for ... by cevn on Tuesday July 09, 2019 @11:27AM (#20392714)
Agree, this needs to be seriously enforced. Web browsing is a PITA now with all these popups that only have an "I Accept" box with no way to dismiss the notification otherwise. Usually I just close the tab.
Re:Intention to fine Marriott more than £99M under GDPR for ... by TeMPOraL on Tuesday July 09, 2019 @11:44AM (#20392903)
Since so many companies seem to be outsourcing these popups, possibly because they're enrolled in some ad-network cooperations, I wonder if it would be possible to build a browser extension that would automatically submit these forms with everything set to "no consent".
Re:Intention to fine Marriott more than £99M under GDPR for ... by Benjamin_Dobell on Tuesday July 09, 2019 @11:41AM (#20392870)
Luckily they're usually poorly implemented and you can just "Inspect Element" + delete.

Although, in saying that, given the lack of official opt-out functionality, using the site will probably result in tracking.

Re:Intention to fine Marriott more than £99M under GDPR for ... by klez on Tuesday July 09, 2019 @01:12PM (#20394135)
Wasn't the point (or at least one of them) of the GDPR that the consent was to be opt-in?
Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @03:07PM (#20395446)
Yes. So if they track you after you delete their consent overlay, you'd have grounds to complain about them to your data protection agency.
Re:Intention to fine Marriott more than £99M under GDPR for ... by vijayr02 on Tuesday July 09, 2019 @12:17PM (#20393373)
Thanks, I saw your reply to my question below as well.

I wonder: what can we (as a community) do to change this? Can we:

- make applications to the information commissioner about the most egregious breaches - create enough nuisance value that these entities need to acknowledge and address this issue

I'm sure there are enough privacy minded individuals on HN that if we all agreed on a concerted plan of action we could make an impact?

Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Tuesday July 09, 2019 @03:02PM (#20395404)
Lawyer activist Max Schrems created NOYB for this purpose: https://noyb.eu/ Supporting / joining them is probably the best way to make a concerted impact.
Re:Intention to fine Marriott more than £99M under GDPR for ... by vijayr02 on Tuesday July 09, 2019 @05:51PM (#20397035)
Thanks, I'm taking a look now!
Re:Intention to fine Marriott more than £99M under GDPR for ... by Silhouette on Tuesday July 09, 2019 @06:50PM (#20397537)
Compliance with article 7 section 4 in particular (provision of service must not be conditional on consent for processing of personal data not necessary for provision of that service) is blatantly ignored by many actors

In fairness, that's because it's a legislative over-reach that the EU wants to enforce extra-territorially, but a lot of businesses outside the EU's jurisdiction have declined to undermine their entire business model because a foreign government decided they should.

It is reasonable to say that people should have a choice about things like being tracked, and that such tracking may only be used with the subject's informed consent. This protects the privacy of those who value it by default.

However, IMHO it is not reasonable to say that organisations that fundamentally rely on such data processing to be financially viable must then continue to provide service to users who choose not to participate. That's an entirely one-sided deal, and it's logically unsustainable to require businesses to operate on that basis. You'd never tell a bricks and mortar grocery store that if someone came in but didn't have any money with them then the store still had to let them take a chocolate bar and eat it, and I don't see the effects of the GDPR in this respect as any better than that.

Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Wednesday July 10, 2019 @07:01AM (#20400794)
> rely on such data processing to be financially viable

I'm not convinced this is true. Television, billboards, and print newspapers demonstrate that advertising can still exist and support a business model without invading the privacy of users. I'm also not convinced that user-targeted advertising is significantly more effective in practise than contextual advertising.

Re:Intention to fine Marriott more than £99M under GDPR for ... by Silhouette on Wednesday July 10, 2019 @09:22AM (#20401677)
You might be right in at least some cases, but I don't think this is really the point. Requiring businesses to provide their services to arbitrary numbers of people who are offering them nothing in return is a dangerous and ultimately unsustainable strategy.

Maybe if we were faced with some severe and immediate threat to public health and the business were a manufacturer of essential medication, there might be some overriding public interest justification for adopting that sort of position in law, but I think it would need to be a crisis of that sort of level to justify such direct intervention. I don't think the situation we're talking about here is anywhere close to justifying it on similar grounds.

Nor do I see any obvious evidence that forcing the matter through regulatory action will motivate a shift to more desirable funding models for the affected businesses. First some good alternative models would have to be identified, and if we'd done that already, we probably wouldn't be having this conversation at all.

Re:Intention to fine Marriott more than £99M under GDPR for ... by gnode on Wednesday July 10, 2019 @03:30PM (#20405564)
> Requiring businesses to provide their services to arbitrary numbers of people who are offering them nothing in return is a dangerous and ultimately unsustainable strategy.

The advertising industry has been subject to regulation for a long time, especially in European countries. There is precedent for regulating the quantity and quality of advertising, banning classes of adverts (e.g. tobacco), and the use of personal data for direct marketing (telemarketing). Ultimately they have the option of providing their services within the bounds of the law, or not providing them at all. I don't see why web advertising should be exceptionally unregulated.

The GDPR does not prohibit advertising, and as a website operator you would be within your rights to block access to adblocker users. Advertising without the use of personal data is demonstrably successful (TV; radio; cinema; magazines; sponsorship). Personal targeting of adverts may improve revenue, but so would allowing tobacco advertising, increasing the length of advert breaks on TV, or numerous other regulated practises.

Re:Intention to fine Marriott more than £99M under GDPR for ... by rjtavares on Tuesday July 09, 2019 @11:07AM (#20392493)
Also in need to readjust their expectations: those that said everybody would be fined because it's impossible to comply with GDPR rules.

So far, fines have been pretty reasonable and for clear offenses.