Eon is an awful company to deal with. I still have an outstanding issue from 2013 that they refuse to resolve. I get an automated call EVERY DAY demanding payment even though I have proven to them again and again that they in fact owe me money. You are not given an option to speak to a human. These types of calls should not be allowed. Endless waiting times if you try to contact them only to speak to someone who (a) has to have everything explained to them again (b) is not empowered to resolve the issue. Very frustrating. Renewable energy or not, avoid Eon.