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Re:Is this Paypal experience customary? by stordoff on Friday July 05, 2019 @05:46PM (#20366141)
You're simplifying matters. If money was clearly sent in error, the bank can protect it from being spent (and subsequently refund it), unless the recipient disputes it:

> When you notify your bank or building society that you have made an electronic payment to the wrong account, your bank will commence action on your behalf within a maximum of two working days.

> Where your bank finds clear evidence of a genuine mistake, they will contact the receiving bank on your behalf with a request to prevent the money being mistakenly spent. As long as the recipient does not dispute your claim, you will subsequently receive a refund of the protected funds within 20 working days from when you notified your bank.

http://www.fasterpayments.org.uk/press-release/new-help-cust...

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