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A comment on Is this Paypal experience customary?. Parent comment

Re:Is this Paypal experience customary? by nicky0 on Friday July 05, 2019 @09:11AM (#20362243)
Lied perhaps ... or somebody made a mistake. Support rep might just not have understood the information they were seeing on their screen. Why immediately say THEY LIED rather than, they were mistaken. I find it more fruitful in life not to assume bad faith from the outset.
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Re:Is this Paypal experience customary? by pbhjpbhj on Friday July 05, 2019 @09:29AM (#20362341)
Fair point, PayPal were possibly mistaken because they've designed their system badly. They have it in their power to ensure they're not mistaken. Choosing to tell a falsehood as truth ... now, there's a name for that ...

I'm assuming good faith on behalf of the OP primarily because I've had a similar experience of missing transactions on PayPal.

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