Re:Is this Paypal experience customary?
by benj111 on Friday July 05, 2019 @07:40AM
(#20361735)
Id be pissed if a bank silently refunded money from my bank account without my say so, if money enters my account I want some input in it leaving.
I suppose the key is if Paypal put it in the wrong account then cleared up after themselves, I don't think that's a refund as such, you should be telling the account holder when they ask though. The other option is the payer paid money to the wrong account, in that situation this guy should be getting notified.
This isn't just an issue of 'not his money'. How are you supposed to know if your account is hacked, or some weird fraud is going on, or even just a straight forward, he sold something and thought he got paid for it.
Re:Is this Paypal experience customary?
by m-p-3 on Friday July 05, 2019 @08:23AM
(#20361967)
I don't even have to have my say, but I sure as hell would want to be notified with an explanation (ie: refunded customer, money sent to incorrect account)
I suppose the key is if Paypal put it in the wrong account then cleared up after themselves, I don't think that's a refund as such, you should be telling the account holder when they ask though. The other option is the payer paid money to the wrong account, in that situation this guy should be getting notified.
This isn't just an issue of 'not his money'. How are you supposed to know if your account is hacked, or some weird fraud is going on, or even just a straight forward, he sold something and thought he got paid for it.