> he's just demonstrating a way he got new insights into his product.
By being dishonest. Being offended by that is not being sensitive, it's being normal. It's not at all a great idea; it takes advantage of other peoples emotions with lies. You'd have to be kind of sociopathic to not realize that isn't cool or acceptable to most people.
I think you missed the crux of the article. The article is not about manipulating emotions with lies, it's about getting different opinions and perspectives on your product.
His method was a little crass, but I'll bet he wrote it with his tongue planted firmly in his cheek.
Like I mean, come on, he's just demonstrating a way he got new insights into his product. I think it's a great idea.
Take it with a grain of salt.