You should summarize it on the homepage of chitter.io. I exited the page right away, I don't want to sign up just to know what this thing does.
Is this the equivalent of having a [email protected] where users could contact me? Maybe I'm just stupid but I'm not really sure I'm understanding what the product is.
1. Locate the "contact us" page, copy the given email address and 2. Open their email provider to send the message
Both actions are awfully trivial but users' attention/willingness to give feedback can be fleeting. In the past 2 hours I've received hundreds of well articulated pointers via the Chitter add on. Would I have gotten as many over email? I'm guessing probably not.
It remains to be seen, however, if users even want to revisit a website to simply view a message. Maybe or maybe not.
Chitter is basically email for your website.
I recently launched Chitter with the hopes that it could stand out from conventional messaging services that are more focused on product support and answering immediate questions regarding pricing. Chitter is better for engaging with users over the course of days, weeks, or months - really the user's entire life cycle. This way, you can really learn who your user is and what they want.
As previously mentioned, I just launched, as in last night. Features are seriously lacking at the moment but I'm adding to it day after day. If you try it out, let me know what you think!