While I don't doubt that AT&T internet service is terrible in some cases, I do have to say that they're wireless telephone support is actually quite good every time I've called. Always helpful, always apologetic, and issues get resolved quickly the times I've called.

It's the one thing that I think I'll miss when the iPhone is available elsewhere. I dread having to deal with Verizon's customer support again when they finally have a few other phone choices I'm interested in.