These kinds of support forums are the blind leading the blind - same thing is happening over at Apple’s support communities and it’s depressing to read because most people just believe the BS copy/pasted answer and don’t bother thinking about how absurd it is or doing some more research.

I wonder why companies even bother running these - it’s not like they attract any kind of useful knowledge. It would be best if they disappear and clean up search results so communities with real, knowledgeable enthusiasts can rank higher.