I talked to couple of people at the Indian center and they tell me because the center was created due a compulsion and not strategy the quality of work is terrible. Most of them are paid well but have no work to do.
It is explicitly mentioned in the article that the Indian companies DID NOT work on the faulty MCAS system - Boeing said the company did not rely on engineers from HCL and Cyient for the Maneuvering Characteristics Augmentation System, which has been linked to the Lion Air crash last October and the Ethiopian Airlines disaster in March. The Chicago-based planemaker also said it didn’t rely on either firm for another software issue disclosed after the crashes: a cockpit warning light that wasn’t working for most buyers.
This looks like a misleading article trying to shift blame away from Boeing management. Yes, there are problems with outsourcing, which the article brings up trying to show as reason for the problems with 737 Max.
The coders from HCL were typically designing to specifications set by Boeing. Still, “it was controversial because it was far less efficient than Boeing engineers just writing the code,” Rabin said. Frequently, he recalled, “it took many rounds going back and forth because the code was not done correctly.”
Boeing’s cultivation of Indian companies appeared to pay other dividends. In recent years, it has won several orders for Indian military and commercial aircraft, such as a $22 billion one in January 2017 to supply SpiceJet Ltd. That order included 100 737-Max 8 jets and represented Boeing’s largest order ever from an Indian airline, a coup in a country dominated by Airbus."