Re:Slack – Degraded service affecting multiple features
by geofft on Friday June 28, 2019 @11:38AM
(#20305427)
- Mobile client, including mobile push
- Search
- Scrollback/history available in the main client interface people who newly join a channel (extraordinarily important during incident response)
- Ability to link to a message in history
- Ability to handle multi-line messages in a vaguely competent matter
- Image uploads, snippets, etc.
- Users of a GUI tool / web interface are first-class, users of a command-line client are second-class; this is unlike IRC, and important when the goal is a single chat system for the entire company, not just engineering (and usually a subset of engineering at that)
- Client/UI expectation that you do not catch up on every message unless you want to (like IRC, but unlike email)
- Quality integrations that have already been written with the third-party apps that you're already using
IRC and email have both been time-tested, and have failed the test.
- Search
- Scrollback/history available in the main client interface people who newly join a channel (extraordinarily important during incident response)
- Ability to link to a message in history
- Ability to handle multi-line messages in a vaguely competent matter
- Image uploads, snippets, etc.
- Users of a GUI tool / web interface are first-class, users of a command-line client are second-class; this is unlike IRC, and important when the goal is a single chat system for the entire company, not just engineering (and usually a subset of engineering at that)
- Client/UI expectation that you do not catch up on every message unless you want to (like IRC, but unlike email)
- Quality integrations that have already been written with the third-party apps that you're already using
IRC and email have both been time-tested, and have failed the test.