>> These are all good things, because people like them, and are happily handing truckloads of their money over to Ive's company for products with these "features".

That's kind of assuming that Apple users are all the same.

I would unscientifically break down the users as:

1 - People who love the OS too much too switch to something else

2 - People who love the OS and hardware

3 - People who love the hardware form factors, and don't necessarily care about the OS

4 - People who love the owning an Apple products (loyal to the company more than the products)

I don't know how big each group is, but I tend to think the people in group 1 are the bulk of the people complaining, and are begrudgingly buying new Apple hardware until it eventually stops making sense to.